Great customer service provided by everyone, food & bar service, reception & housekeeping staff. Wonderful choice & type of good food & drinks available all day @ reasonable prices. Loved the dinner special nights, enjoyed the pasta & delicious steak & chips. Very comfortable seating in great layout with privacy within the reception area. Outdoor areas & surrounding garden environment including the river walk were very attractive for simply relaxing, exercising or leisure walks. Good location to nearby Victoria Gardens shopping centre.
Di
tháng 12 năm 2024
From the moment you walk into the room, you could see and feel how wonderful our stay here would be! From the king sized bed, great sofa (with “footstool”), side table, good sized TV and bar fridge all set out in a very spacious room with plenty of storage space and the best bathroom - complete with a walk-in shower. The crockery supplied was clean and of a size you would expect; there was tea and coffee supplied but also hot chocolate sachets and several types of tea, perfect for those of us who don’t drink regular tea or coffee. The toiletries were lovely and the towels luxurious, so big, soft and fluffy. Shower pressure was perfect, as was the temperature. Bed was super comfortable; plenty of lighting and room to spread out. Individual air con too. And, there was a beautiful little balcony with a table and two sturdy chairs to sit and eat our meals. Ice was available for our cold drinks, a laundry if needed and a small gym.
Stephen
tháng 1 năm 2025
Liked my room, the bed, tv, temperature controls, friendly and helpful staff. Love that I just saw a pet option about who you're travelling with - that gives me another reason to come and stay.
Lora
tháng 7 năm 2024
Staff were exceptional, and the location was perfect. Very clean, and the meal at the restaurant was superb!
Sophie
tháng 10 năm 2024
Breakfast was absolutely delicious and I love ❤️ where you are situated
Marshall
tháng 1 năm 2024
This hotel is in a great location, small walk and your smack bang in the middle of all the action that Richmond has to offer. Spa rooms with large balcony made this stay extra relaxing, beds were super comfy. The hotel backs in the the river and nice walking trails to keep you busy.
Shane
tháng 10 năm 2024
Location facilities and cleanliness
Jennifer
tháng 2 năm 2024
Clean and very comfortable bed
Sarah
tháng 3 năm 2024
Colours in the building and being hidden from the street. Felt secure yet not confined. Breakky options were delicious!
Cannon
tháng 11 năm 2024
Staff were great, very friendly and helpful. The room was nice. The bath was amazing, being 6ft 4 and bring able to lay back in the bath was a real treat.
Scott
tháng 11 năm 2024